Order processing times vary depending on the product and location. Typically, it takes 1-3 business days to process an order before it is shipped. You will receive a confirmation email with tracking details once your order has been dispatched.

Order delivery time = order processing time + shipping transit time.

Orders are normally processed within 24-48 hours.

Expedited delivery and urgent orders can be accommodated on request. Contact Us prior to placing an order to check possibility.

Shipping fees will be calculated on checkout. Here is an overview of expected shipping rates and transit times:

Delivery within the UAE:

Next Day Delivery: AED 50
Standard Shipping (1-3 days): AED 20
Free shipping for orders above AED 600

Saudi Arabia:

Express shipping (2-4 days): AED 60
Standard shipping (4-5 days): AED 35
Free shipping for orders above AED 700

GCC & Middle East:

Time: 3-7 Working Days
Fees: AED 50
Free shipping for orders above AED 1000

Worldwide:

Time: 4-8 Working Days
Fees: AED 50-70

Free shipping for orders above AED 1000

Delivery
times are provided as guidelines only. Kindly note that delivery to
rural addresses can result in longer delivery times.

Taxes and duties:

All applicable import taxes and duties shall be borne by the customer.
Unfortunately we cannot estimate how much duties you will pay but your
local customs should be able to estimate the price.

BYSARAD
cannot be held responsible for any action and/or costs and/or taxes
and/or delays due to customs over which it has no control.

UAE Customers:

1. SIZE EXCHANGE:

We offer 1 free Size exchange to UAE customers. If you need help choosing your fit please refer to our Size Chart or email us at info@bysara.com. If further size exchanges are requested, a flat fee of AED30.00 will be charged.

2. RETURN/EXCHANGE FOR DIFFERENT ITEM:

Exchanges for a different item will be processed as a return and a
new sale. Once we receive the return item, a store credit voucher with
the value of the returned product minus shipping/return costs (AED30.00)
will be emailed to you within 48 hours, which you can use towards new
orders. Store credit vouchers are valid for 1 year from issue date.

GCC, Middle East, International Customers:

Exchanges are treated as a return and a new sale.

The costs pertaining to the return of Product(s) are borne by the sender, unless the delivered item is wrong or damaged.

In order for us to accept the return, the Product(s) must be returned
in full condition in its original packing, undamaged, with its label
attached, not worn, accompanied by all of its accessories, and a copy of
the purchase invoice.

Once the Product(s) is received, we will issue a store credit voucher
with the same value of the Product(s) received, excluding shipping
costs and custom duties (if applicable).

You can always contact us for any questions at info@bysarad.com or through DM @bysaradofficial

We recommend checking our size chart for detailed measurements and fit guidance. If you’re unsure, feel free to reach out for assistance.

We offer a variety of sizing options, ranging from [XS to XXL] (or custom sizes depending on the product). Please check our size chart for exact measurements and guidance on finding the best fit.